IVR Callflow Audit · Phase I only

Visio Design ↔ JavaScript Implementation

Structural reconciliation of the Flow Designer export against the target callflow documented in Visio. Per flow: missing states, wrong routing, unwired menus and open exits (<MISSING> targets that dead-end at runtime).

Source: 2026_update20260701 (Eng) – Edit Exit-ISSUE.vsdx · 32 pages  ↔  /ivr · 20 .js files
Discrepancy types · what they meanclick a row to filter
Empty API calls · endpoint never setseparate defect class — not part of the 165 discrepancies
Callflow structure · 21 flowsClick a flow → jump to its reconciliation
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Type